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Terms and Conditions

1. Terms and Conditions

1.1 Please read these Terms & Conditions carefully as they apply to your assessing or use of this website, mobile application or other EG Store (collectively "EG Store") product or service (collectively the "Platform" or “Website”) on any computer, mobile phone, tablet, console or other device (collectively, "Device"). By using this Platform you agree to be bound by these Terms and Conditions and other applicable law, whether or not you are a registered member of EG Store.

1.2 We technically operate the Platform.However, we exercise no editorial control over some of the Content on the Platform and in some cases other persons provide the Content on the Platform or operate parts of the Platform or other Internet sites/platforms you may view or access through the Platform (Third Party Providers).

1.3 We may revise these Terms & Conditions from time to time by updating this posting. The revised terms will take effect when they are posted.


2. Registration

2.1 You may be required to register with us in  order to become a member of the iroiro Platform, or post User General Content,or access certain parts of the Platform (Sub-Portals). Where you are required to register:

(1) you must provide us with accurate, complete and updated registration information;
(2) you authorise us to assume that any person using the Platform with your user name and password is either you or is authorised to act for you; and
(3) you should be 18 years of age or older, or those who are between 13 years and 18 years of age but obtained consent from your guardian & parents and it is a violation of these Terms of Use for anyone under 13 to register for the Platform. You represent and warrant that you are 18 or older, or between 13 years and 18 years of age but obtained consent from your guardian &parents. Your account may be deleted without warning if you misrepresent your age, whether older or younger.


3. Services

3.1 You acknowledge that we may, in our sole discretion and with or without notice,
(1) vary the Platform or any part of the Platform (including any Sub-Portals for which you are required to register);
(2) modify or discontinue this Platform, any part of the Platform and the services available on it.


4. Platform Content

4.1 All intellectual property on the Platform is owned by EG Store or its subsidiaries, affiliates or licensors, which includes materials protected by copyright, trademark, or patent laws. All trademarks,service marks and trade names (e.g., the EG Store name and logo) are owned,registered and/or licensed by EG Store. All content on the Platform including but not limited to text, software, scripts, code, designs, graphics, photos,sounds, music, videos, applications, interactive features and all other content("Content") is a collective work under the copyright laws of Hong Kong and other countries and is the proprietary property of EG Store; All rights reserved. You may not use, copy, reproduce, republish, upload, post, transmit,distribute, or modify EG trademarks in any way, including in advertising or publicity pertaining to distribution of materials on the Platform, without EG's prior written consent. The use of EG store trademarks on any other website or network computer environment, for example the storage or reproduction of (a part of) the Platform in any external Internet site or the creation of links, hypertext or hyperlinks between the Platform and any other Internet site, is prohibited without the express written consent of EG Store.

4.2 Price and other information of goods presented on the Platform is only an invitation for offer and your order shall be deemed as an offer. All orders placed through the Platform are subject to EG Store's acceptance. Once your order is accepted by EG store,  and the purchase contract between EG and you is formed, only when EG Store sends you the confirmation email informing that the products you ordered have been sent out.

 4.3 Purchase for resale is not permitted. The Platform is intended solely for EG Store to sell EG Store products direct to end consumers. Purchase for resale means the purchase of EG Store product by someone who resells, or intends to resell, the EG Store product to others (consumers,businesses or any third party). If EG Store believes you are involved in purchase for resale, EG Store reserves the right to take any action against you,including, without limitation, to restrict sales to you, cancel your orders,and/or suspend or close your Platform account.


5. Third Party Providers

5.1 You acknowledge that:

(1) parts of the Platform, and parts of the Content, are provided or maintained by Third Party Providers and not by us.
(2) Your correspondence or dealings with any Third Party Provider are solely between you and that Third Party Provider, and you agree that we will not be liable or responsible for any loss or damage of any sort incurred as the result of such dealings.


6. Links and Advertisements

6.1 We have not reviewed all of the Platforms linked to this Platform and are not responsible for the content or accuracy of any off-Platform pages or any other Platforms linked to this Platform(including without limitation platforms linked through advertisements or through any search engines).

6.2 Some links which appear on the Platforms are automatically generated, and may be offensive or inappropriate to some people. The inclusion of any link does not imply that we endorse the linked platform, and you use the links at your own risk.

6.3 Your correspondence or dealings with, or participation in promotions of, advertisers on the Platform are solely between you and such advertisers.

6.4 We will not be liable or responsible for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of advertisements on the Platform.


7. Personal Data and Cookies

7.1 In using the Platform you may give us"personal data" as defined in the Hong Kong SAR Personal Data Privacy Ordinance (Personal Data (Privacy) Ordinance) . You have certain rights in this personal data. By using this Platform you grant us the consent to use your personal data in accordance with our Privacy Policy Statement.

7.2 We use third-party advertising companies to serve ads on our Website and other websites. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other websites in order to measure advertising effectiveness and to provide advertisements about goods and services of interest to you.

7.3 During your use of the Platform, we may issue to and request from your computer blocks of data known as"cookies". You must not alter any cookies sent to your computer from the Platform and you must ensure that your computer sends correct and accurate cookies in response to any relevant request from the Platform.


8. The Use of the Platform Is at Your Risk

8.1 You use the Platform at your risk. You must evaluate, and bear all risks associated with, the use of any Content,including reliance on the accuracy, completeness or usefulness of any Content.All information provided on or via the Platform is for information purposes only. You should seek your own independent advice with respect to any Content.

8.2 We endeavor to provide a convenient and functional Platform, but we do not guarantee that the all the Contents will be error free or that the Platform or the server that operates it is free of viruses or other harmful components.


9. Limitation of Liability

9.1 We will accept no liability whatsoever for any direct, incidental, consequential or indirect damages, loss or corruption of data, profits, goodwill, bargain, opportunity, anticipated savings or any other loss resulting from your access to, reliance on, use of, or inability to use the Platform and the Content, whether based on warranty, contract, tort,negligence or any other legal theory, and whether or not we know of the possibility of such damage.

9.2 if a jurisdiction does not allow the exclusion or limitation of liability in accordance with paragraph (9.1) but allows a limitation of a certain maximum extent then our liability is limited to that extent.


10. Cancellation

10.1 Where you are required to register with us, you may cancel such registration at any time by notifying us in writing at sales@egihk.com

10.2 We may cancel your registration if you do not visit the Platform for an extended period of time, or if we reasonably believe that you have violated any Applicable Laws, acted inconsistently with the letter or spirit of these Terms of Use, or have violated our rights or those of another party.

10.3 The provisions of these Terms &Conditions entitled "Use of the Platform is at Your Risk","Limitation of Liability," and "General Provisions" will survive cancellation of your registration or termination of these Term of Use.

11. RefundPolicy

Please note that before providing a refundfor any returned product we will first verify its condition.For Non-returnable items, EG will neither receive refund nor return toyou.

We regret that we do not refund originalshipping and handling fees with the return. We can only refund the total valueof products. And if your order was placed with a promotion code or free gift,you must return them together in order to have the refund. Otherwise, originalprice of the product will be deducted from the refund.

12. General Provisions

12.1 You agree that this Platform, Terms of Use, Privacy Policy and any dispute between you and EG Store  (“Dispute”) shall be governed in all respects by the laws of Hong Kong, without regard to choice of law provisions. Except where prohibited, you agree that all disputes, claims and legal proceedings directly or indirectly arising out of or relating to the Platform (including but not limited to the purchase of EG's products) shall be resolved individually, without resort to any form of class action, and exclusively in the court having jurisdiction over the dispute in Hong Kong in accordance with the laws of Hong Kong. You consent to waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the courts having jurisdiction over the dispute in Hong Kong . By using the Platform, you agree to receive certain electronic communications from EG. You agree that any notice, agreement, disclosure or other communication that EG Store sends you electronically will satisfy any legal communication requirements, including that such communications be in writing. EG's failure to insist upon or enforce strict performance of any of these Terms and Conditions shall not be considered a waiver of any provision or right.Neither the course of conduct between the parties nor trade practice shall modify any of these Terms of Use. EG Store may assign its rights and duties under these Terms and Conditions to any party at any time without notice to you.

12.2 EG Store reserves the right in its sole discretion to terminate your account, delete your profile, and restrict your use of all or any part of the Platform for any or no reason, without notice, and without liability to you or anyone else. EG Store also reserves the right to block users from certain IP addresses or Device numbers to access the Platform. These Terms of Use remain in effect even after your account is terminated. The Terms of Use relating to Intellectual Property, Indemnification, User Interaction Disclaimer, Warranty Disclaimer, Limitation of Liability, Miscellaneous, Sever ability and terms that by their nature may survive termination shall survive any termination.

12.3 In the event of discrepancies between the English and Chinese versions of the Terms and Conditions, the Chinese version shall prevail.


For any disputes, EG International (HK) Ltd. reserves the right of final decisions.