Delivery and Shipping Fee
【Hong Kong Delivery】
1. Local Delivery
Spending Amount* | Delivery Fee | Delivery Time |
Less than HK$300 | HK$50 Shipping fee | Usually 2-3 working day(s) after confirmation of order and payment |
HK$300 or above | Office Address: Free delivery to Office Home Address: Free delivery to Lobby | Usually 2-3 working day(s) after confirmation of order and payment |
2. SF Express
For Hong Kong local orders, customer can select self-pickup at S.F. Stores/Service Centers / S.F. Express to deliver your purchased package(s).
We offer free delivery of self-pickup at S.F. Stores / Service Centers for Hong Kong customers with spending upon of HK$300.
| Spending Amount* | Delivery Fee | Delivery Time | | Less than HK$300 | Shipping fee by weight / S.F. (Paid by receiver upon package received) | Usually 2-3 working day(s) after confirmation of order and payment | | HK$300 or above | Free delivery upon self-pick up at S.F. Stores / Service Centers | Usually 2-3 working day(s) after confirmation of order and payment | |
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S.F. Express (Hong Kong Domestic Express)rates reference:
https://www.sf-express.com/hk/tc/download/HK-Express-Service-Rate-sender-paid_20200801.pdf
※Reminder:
- Final delivery charges please refer to official website of S.F. Express and will be confirmed by S.F. Express.
- Chargeable weight (kg) is calculated by the volumetric weight or the actual gross weight, whichever is the greater.
- Additional service charge will be required for shipments delivered to Hong Kong’s Non-industrial / Commercial locations / Hong Kong’s Remote Area. Please refer to S.F. Express official website for details.
【Reminders】
- S.F. Express does NOT take order with item that made of glass. Customers agree to absorb the risk.
- All products will be checked carefully by our staff, and will be well packed before passing to courier. Customers agree to absorb all transportation risks once they placed the order.
- We’re not responsible for any lost due to the submission of invalid or inaccurate personal information (such as mailing addresses, etc.) by customers.
【Track& Trace】
- By choosing S.F. Express to deliver the purchased items, the tracking number will be updated to system after dispatched. Customers can use the numbers to check the delivery status.
- By choosing Hong Kong Post (by Air) to deliver the purchased items, the tracking number will be provided depends on customer’s choice of service.
** Effective from 15 Sep, 2020, until further notice.
